VA will make every effort to collect justified debts and to ensure that VA benefits are not abused.
When an overpayment is created in a student's account, VA may take the following actions:
- Add interest charges and collection fees to the overpayment debt.
- Withhold future benefits and apply them to the debt.
- Turn the debt over to a private collection agency.
- File suit in federal court to collect the debt.
- Withhold approval of the Veteran's VA home loan guarantee.
- Collect the debt from the student's federal income tax refund.
The Debt Management Center is responsible to collect overpayments. The phone number is 1-800-826-0648. The website is
www1.va.gov/debtman.