VA Roles and Responsibilities
These positions make up the VA Education Division. Listed are the head of the sections in the Education Division with their subordinates bulleted.
Education Officer
Claims Processing Section Chief
Veterans Claims Examiners (VCEs)
The Image Management System (TIMS) Clerk
Customer Service Section Chief
Education Case Managers (ECMs)
Chief Education Liaison Officer (CELO)
Education Liaison Representative (ELR)
Education Compliance Survey Specialist (ECSS)