First & Last Name:

Please enter your first name in the field labeled First Name and last name in the field labeled Last Name. No other information is necessary.

EXAMPLES:   

If your legal name was "John Daniel Smith Jr."

• Enter "John" in the field labeled First Name.
• Enter "Smith" in the field labeled Last Name.

If your legal name was "Joseph Robert Jones III"

• Enter "Joseph" in the field labeled First Name.
• Enter "Jones" in the field labeled Last Name.

If your legal name was "Mary Elizabeth Jones-Smith"

• Enter "Mary" in the field labeled First Name.
• Enter "Jones-Smith" in the field labeled Last Name.

File Number:

When entering your file number, please use your 9-digit SSN or your claim number.

EXAMPLE:   987654321

Password:

If this is your first time logging into W.A.V.E., your password is the last six digits of your social security number. You will immediately be forwarded to a CHANGE PASSWORD screen to change your initial password to something that you can easily remember.

If you have previously used the W.A.V.E., use the personal password you chose to create for logging into W.A.V.E.

If you do not remember your password, click on "Lost PIN/Password" link to request an e-mail with your PIN/Password or to request that your password be reset.

Where to Go for Additional Help

For forms and information, one or more of the following offices or representatives can assist you:

• Any VA regional office.
• Any VA office or Vet Center.
• Local representatives of veterans organizations.
• Education Services Officers at military posts or installations, for persons on active duty.
• American embassies or consulates, if you reside in a foreign country (except the Republic of the Philippines).

Consult a telephone directory under United States Government, Department of Veterans Affairs, for the telephone number of the office nearest you. Toll-free telephone service is available in all 50 states, Puerto Rico, and the U. S. Virgin Islands. Call 1-800-827-1000 or for the hearing impaired call 1-800-829-4833.

VA supervisory personnel occasionally monitor telephone calls. They do this to ensure that the public receives accurate information and courteous responses. The person monitoring a call does not keep a record of the caller's name, address, file number, or telephone number.

To obtain information on other sources of assistance, contact the financial aid office at your school.