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Payment and Debt Information Resources

The following Frequently Asked Questions are posted to assist schools with the processing of tuition & fee payments for Post-9/11 GI Bill students:

  • How can my school identify the student for whom the payment is for?
  • My school is unable to retrieve the addenda record information from our Financial Institution, what should we do?
  • How can my school enroll in ACH Direct Deposit, or change its ACH Direct Deposit Information?
  • My school enrolled in direct deposit for Chapter 33 payments, why are we still receiving Paper Checks?
  • When is my school responsible for refunding VA?
  • Post-9/11 School Responsibilities
  • How may my school avoid liability?
  • Why is the Tuition and Fees or Yellow Ribbon payment less then the amount we certified for the student?

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  • GI Bill home
  • Apply for benefits
    • Vet Success
    • Apply Online (VONAPP)
  • Post 911 GI bill & other programs
    • The Post 9/11 GI Bill
    • Montgomery GI Bill
    • Other programs
    • History: timeline
  • Resources
    • Benefits resources
    • Education resources
    • Verify attendance (W.A.V.E.)
    • Student handouts, brochures, and regulations
  • Support
    • Submit a Question
    • FAQs
    • eBenefits
    • Educational and vocational counseling services
  • Community
    • Announcements
    • RSS Feeds
    • GI Bill Facebook Page
    • VA Benefits Twitter Page
    • VA YouTube Channel
    • Related Links
  • Contact
    • Regional processing offices
    • Other benefits

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U.S. Department of Veterans Affairs - 810 Vermont Avenue, NW - Washington, DC 20420

March 19, 2013