Contact Us - U. S. Department of Veterans Affairs

United States Department of Veterans Affairs

The best way to contact us is by using the Questions & Answers link on the left hand side of the page or by clicking HERE. You can send us a secure email that will usually be answered within 48 hours or less. You can also search for answers to frequently asked questions and register to be notified of any updates to the information. This contact method is available 24 hours a day, 7 days a week and can also be utilized worldwide.

If you prefer, you may also contact us by telephone at 1-888-GIBILL-1 (1-888-442-4551). Be advised this line only accepts calls from 7:00 - 5:00 central time and you may experience long hold times.

The Department of Veterans Affairs Education Call Center is currently closed on Thursdays and Fridays so that our staff may process education benefit claims. We will be open for telephone calls Monday through Wednesday during normal business hours from 7:00am to 5:00pm Central Standard Time. We thank you for your patience as we work to process claims.

You may still submit an electronic inquiry through the Question and Answer section of our website here.

If you are overseas you can contact us via telephone during business hours, M - F 8:00 AM to 4:00 PM EDT. Students and School Certifying Officials calling from outside the United States may call the Buffalo Regional Office at 716-857-3196 or 716-857-3197. Once connected, the caller can immediately enter “option 1” to be placed in a special priority queue. This is not a toll-free number but the caller will be routed to the next available Customer Service Representative for priority service.

This is for Overseas customers only, all others should call the toll-free number or contact us via the Questions & Answers section of this website.

Telephone Numbers For Other VA Benefits

Life Insurance: 1-800-669-8477
Health Care: 1-877-222-8387
All Other VA Benefits: 1-800-827-1000
TDD: 1-800-829-4833

Locations of GI Bill Claim Processing Offices

The VA has 4 offices nationwide that process GI Bill claims, for the location of the office that processes your claim click HERE.